If
there is one thing I hate, it is chain emails, or chain letters,
as they used to be known before the advent of computers. Most of
you are familiar with them. You receive an unsolicited email or
letter promising to make a wish come true, or prevent you from suffering
some nasty fate, such as the sky falling on your head, if you forward
the said correspondence to 50 people within six minutes. There are
many reasons to despise such letters; notably, they are a waste
of time and a sure way to lose friends, if you forward them. But
more than anything, it is the emotional manipulation at the core
of them that is sometimes steeped in political correctness that
bothers me most. Take, for example, one such email I received recently.
It went something like this: a poor boy is starving in Africa
he has no family, livestock or limbs, and each time you forward
this email, Bill Gates will personally give the boy $1 and good
luck will shine on you all your days. If you do not forward this
letter, you will be struck down with some horrible disease, just
like Joe, from Kansas, who was diagnosed with bubonic plague only
hours after refusing to send this letter on. Worse still, the limbless
boy, who has no chickens to call his own and is a victim of capitalism,
will surely die.
Okay,
I exaggerate slightly, but the message is clear. The harbingers
of this rubbish play on peoples goodwill and guilt, presumably
for no other reason than to see how long the letter takes to get
back to them. But such letters also suck you in and I too have succumbed
to the odd email promising the end to world hunger at the press
of a button. So why do they work? One answer is that they promote
slacktivism, a term derived from merging the words slacker
and activism. Slacktivism, according to Barbara Mikkelson,
cofounder of Snopes.com, a website that debunks urban legends, is
the search for the ultimate feel-good that derives from having come
to societys rescue without actually getting ones hands
dirty, volunteering any of ones time, or opening ones
wallet. In other words, getting a big return on a small investment.
Consequently, these goodwill emails (laden with threats) keep trundling
on for the same reason as pyramid schemes: we want something for
nothing and to have the added benefit of feeling good about getting
it.
There
are, however, different levels of slacktivism. There are those who
are serial slacktivists, that is, they sign and forward any old
petition blissfully unaware that most governments or corporations
will just ignore unverified correspondence. The only beneficiary
is the sender, who is left with a warm glow for his or her self-righteous,
yet minimal, efforts. Then there are also those who use the Internet
and chain emails to drum up support for their cause, which is translated
into genuine lobbying in the halls of government. A constant barrage
of information, which is factual rather than threatening and based
on genuine case studies, could arguably swing public opinion. But
to achieve this, the garbage that is circulated on the Internet
should be filtered, and this starts with you and me. I am all for
a little slacktivism, but it should move beyond simply forwarding
heart-wrenching emails. Lets think before forwarding every
email and use the time we spend worrying that bad luck will befall
us if we dont, as well as the time wasted congratulating ourselves
on the five seconds we donated to a good cause while pressing the
forward button, being a lot more selective and a little more action-oriented.
And, if any of you needs lessons on just how to do this, just drop
me an email and we can go for a cappuccino and discuss it.
Brandon
Hamber writes the column "Look South": an analysis
of trends in global political, social and cultural life and its
relevance to South Africa on Polity, see http://www.polity.co.za/pol/opinion/brandon/.
To get "Look South" by email each week click
here.
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